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AI email and SMS marketing flows for Shopify stores

AI email and sms marketing flows for Shopify stores that follow one consent record and send each customer one well-timed message at a time

AI email and sms marketing flows for Shopify stores succeed or fail on coordination, because Shopify tracks email and text consent separately, the largest mailbox providers expect authenticated senders with one-click unsubscribe once volume passes about five thousand messages a day, text messages in the United States need a registered sending number and respect for quiet hours, and a customer who receives an email and a text about the same thing within minutes learns to ignore both, so we build welcome, cart, post-purchase and win-back journeys that start from Shopify events, branch by channel consent and end the moment the customer buys.

  • Fixed price from $1,890 for the core flows
  • Separate consent kept for email and text
  • Quiet hours and sender rules built in
An email and text flow sequenced from one Shopify consent record.An email and text flow sequenced from one Shopify consent record. TriggerEmail sentWait 4 hoursConsent checkText sentOrder ends flowFlow revenue share31%Text replies9%Quiet hours respected
  • Shopify plans coveredBasic, Grow, Advanced and Plus, with customer consent fields and order events read through narrow permissions.
  • Typical storeA Shopify store with an email list of a few thousand contacts and a growing text list that needs the same care.
  • Flows coveredWelcome, browse and cart, post-purchase, review request, replenishment, win-back and sunset flows across both channels.
  • Tools reusedKlaviyo, Mailchimp, Omnisend, Postscript, Attentive or your existing tools, with their rate limits respected.
  • OutputsFlow maps, written messages, consent and quiet-hour rules, deliverability checks, a flow log and a monthly report.
  • Live inThree to six weeks for the core flows, and up to eight weeks with text registration and several markets.
The costly disconnect

Why separate email and text tools send the same shopper two messages they both ignore

Most Shopify stores add text messages after email, in a second tool with its own list, and the shopper’s experience quietly splits into two senders who never compare notes.

  • Two tools, two lists

    Email consent lives in one system and text consent in another, so a shopper who unsubscribes by email can keep receiving texts or the reverse. The fix is not more effort but a better rule, and that is exactly what the email and sms marketing flows build for Shopify stores puts in place.

  • Messages that collide

    A cart reminder by email and a cart reminder by text arrive within minutes of each other because neither tool knows what the other sent. Many owners only notice this problem when a customer complains, so catching it earlier is one of the quiet benefits of email and sms marketing flows for Shopify stores.

  • Text rules that email never had

    Text marketing in the United States needs registered sending numbers, consent that names the channel and respect for quiet hours, and email habits do not transfer. Left alone, this problem repeats with every order, which is why email and sms marketing flows for Shopify stores is built to handle it by rule and not by memory.

  • Sender rules that punish bulk

    Gmail and Yahoo expect senders above about five thousand messages a day to authenticate their domain, offer one-click unsubscribe and keep complaint rates low, and a tool that is not configured accordingly lands in spam. It is easy to overlook until a busy week exposes it, and by then the cost to Shopify stores is already counted in refunds, hours or lost sales in the email and sms marketing flows work.

  • Flows that never end

    A welcome series that does not notice the first purchase keeps selling to someone who has already bought. The fix is not more effort but a better rule, and that is exactly what the email and sms marketing flows build for Shopify stores puts in place.

  • Weekly effort that never stops

    Without flows that run on their own, the owner writes campaigns every week and revenue stops the week they cannot. Many owners only notice this problem when a customer complains, so catching it earlier is one of the quiet benefits of email and sms marketing flows for Shopify stores.

  • 5,000messages a day is roughly the volume above which the big mailbox providers expect authentication and one-click unsubscribe.
  • 0.3%is the spam complaint rate that mailbox providers say senders must stay under, with 0.1 percent as the safer target.
  • 1consent record per channel decides who may receive each message in our builds.

Sender requirements follow Google and Yahoo bulk sender guidance as summarised by vendors in 2024 and 2025, and text rules are confirmed for each country at project start.

What changes when email and text follow one journey built on Shopify events

Shoppers hear from you once, on the channel they agreed to, at a sensible hour, and the journey stops when they buy.

How Shopify messaging runs today

  • Email and text tools never compare notes.
  • Consent is kept in two places.
  • Messages collide within minutes.
  • Flows keep selling after a purchase.
  • Campaigns have to be written every week.

How messaging runs after the build

  • One journey decides which channel speaks next.
  • Consent is read per channel from Shopify before any message.
  • A shared timeline prevents two messages about the same event.
  • Every flow ends when the paid order appears.
  • Core flows run by themselves and campaigns become optional.

What the monthly flow report shows

  • Messages that feel considered.
  • Consent you can prove.
  • No double sends.
  • No sales pitch after a purchase.
  • Revenue that does not depend on this week’s effort.

What the journeys run by themselves

  • Starting journeys from Shopify events such as signup, checkout, order and delivery.
  • Reading email and text consent separately before each message.
  • Choosing the channel and waiting through quiet hours.
  • Ending a journey when the customer orders and moving them to the right next flow.
  • Logging every send, skip and reason for later review.

What you control as the owner

  • The offers and the tone of voice.
  • Which flows to launch first.
  • Whether text joins the journey or stays out.
  • How often a customer may be contacted.
  • The approval of new message sets.

Which Shopify stores gain most from one email and text journey

Any store with an email list gains, and these three gain most.

  • Stores adding text to an email-first programme

    Owners who already email well gain from text that is coordinated with email and not bolted on beside it. This is the kind of situation where a fixed-price build is easier to justify than a monthly subscription for email and sms marketing flows for Shopify stores.

  • Stores with repeat-purchase products

    Beauty, supplements and pet supplies gain from replenishment and win-back flows timed to how fast the product runs out. We look at this situation in the audit and give Shopify stores an honest view of whether the build is worth doing now or later in the email and sms marketing flows work.

  • Small teams that cannot write weekly campaigns

    A team of one or two gains most from core flows that earn revenue without a weekly calendar. If this describes your business, the email and sms marketing flows work for Shopify stores is likely to pay back quickly, and we will tell you plainly if it will not.

The Shopify events that start each journey

Shopify’s events start the flows, and each has a defined first step.

  • customers/create

    A new subscriber or customer

    The welcome journey starts only for the channels the person consented to, with the first message timed to the moment of signup. If the same event arrives twice, the second copy is recognised and ignored, so email and sms marketing flows for Shopify stores never repeats an action by accident.

  • orders/fulfilled

    An order is delivered

    The post-purchase journey starts after delivery, with a care message, a review request and a replenishment timer. A short summary of how often this event occurs appears in the weekly report, giving Shopify stores a clear view of how busy this part of the email and sms marketing flows work is.

  • orders/create

    A customer buys

    Any cart, browse or win-back journey for that customer ends at once. Where the event depends on outside data, the data is checked for freshness first, because a stale figure is worse than no figure for email and sms marketing flows for Shopify stores.

One new subscriber followed through a welcome journey that spans email and text

This is how a single signup moves through a flow that coordinates channels.

  1. 01

    The shopper subscribes

    A visitor joins the list with an email address at a pop-up and ticks the box that adds text messages, and Shopify records marketing consent for each channel. Timing for this step is paced to the limits of your tools, so email and sms marketing flows for Shopify stores keeps running calmly even when volume is high.

  2. 02

    The journey starts

    The welcome flow starts from the customer event and reads consent, so only the email channel speaks first for someone who joined by email alone. A check at the end of the step compares the result with the input, which catches the small mistakes that otherwise surface days later in the email and sms marketing flows build for Shopify stores.

  3. 03

    The first email is sent

    A short welcome email introduces the store, explains how often the shopper will hear from you and offers a first step instead of a discount. Because the steps are separate, a change to one of them, such as a new rule for Shopify stores, does not disturb the others in the email and sms marketing flows flow.

  4. 04

    The wait respects the clock

    The flow waits a day, and if the next message is a text it holds it until the recipient’s local morning, never inside quiet hours. The same step is repeated for every item in the batch, so the tenth record receives the same care as the first when email and sms marketing flows runs for Shopify stores.

  5. 05

    The channel is chosen

    If the shopper opted in to text and has not opened the email, a brief text follows, and otherwise the journey stays on email. Anything unusual at this point is flagged in plain words, which saves you from reading logs to understand what the email and sms marketing flows work found for Shopify stores.

  6. 06

    A purchase ends the flow

    When the first order is placed the welcome journey stops and the post-purchase journey begins, so nobody is sold to after they have bought. At the end of this stage you can pause, adjust a rule or carry on, so email and sms marketing flows for Shopify stores always moves at the pace that suits you.

Pricing

Price your Shopify email and SMS flows

Choose a plan, tell us your tools and countries, and add any extras, and the total and live date update as you go.


Pick your planRequired

The plans differ by the number of journeys, channels and countries the flows cover.

Welcome and post-purchase journeys on email with consent checks and a flow log.

  • Two journeys on email
  • Per-channel consent checks
  • Written messages in your voice
  • Deliverability check
  • Flow log
  • Thirty days of corrections

Four journeys across email and text with quiet hours and a monthly report.

  • Everything in Core
  • Four journeys
  • Text messages with registration guidance
  • Quiet hours in local time
  • Shared timeline across channels
  • Monthly flow report

Six or more journeys, several countries, sunset rules and a quarterly review.

  • Everything in Both channels
  • Six or more journeys
  • Up to three countries for text
  • Sunset and list hygiene flows
  • Quarterly review in writing
  • Priority replies

Several Shopify stores, millions of messages a month or many countries for text. Tell us how messaging runs today and a fixed quote reaches you in writing by the next working day.

Which email tool do you use?Required

Flows are built inside your tool.

Do you send text messages?Required

Text adds registration, consent and quiet hours.

How soon do you want the flows live?Required

Standard keeps each plan’s listed timeline, and a quicker slot moves your flow build up the queue, though warm-up still needs its weeks.

Optional extrasOptional

These flow add-ons are all optional, and an item you tick can be unticked until checkout.

What Shopify email and text flows cost and what raises the price

Our fee is fixed and paid once, while your email tool, text provider and language model are billed by their own providers.

  • Number of journeys

    Each journey adds messages, branches and tests. Anything extra that this factor creates later is quoted before it is built, so the fixed price for email and sms marketing flows never grows by surprise for Shopify stores.

  • Countries for text

    Each country has its own registration and rules. We explain this factor in the quote in plain words, because Shopify stores should understand what drives the price before agreeing to anything in the email and sms marketing flows work.

  • Segments and personalisation

    More segments mean more variants to write and test. Changes to this factor after the quote are handled as a written change, with its own price, and never as a hidden charge on email and sms marketing flows for Shopify stores.

Your email tool, text provider and language model send you their own invoices, and we write out the monthly total we expect before you decide.

Next step

Ready to price AI Email and SMS Marketing Flows for Shopify Stores?

AI email and sms marketing flows for Shopify stores means one journey per customer across both channels, started by Shopify events, timed around quiet hours, checked against separate email and text consent and written in your voice, so subscribers hear from you at the right moment instead of twice at the wrong one.

  • Core flows from $1,890, paid once
  • Email and text consent never mixed
  • Quiet hours and sender rules built in

Three more journeys the same Shopify event layer can run

Once events, consent and quiet-hour rules exist, related journeys are cheaper to add.

  • Review and referral requests

    A timed request after delivery, skipped for refunds and complaints. Because the groundwork for email and sms marketing flows on Shopify stores already exists, this extra job needs very little new work and is quoted in writing before it starts.

  • Back-in-stock and price-drop alerts

    Shoppers who asked are notified on their chosen channel the moment it applies. The same records and rules that power email and sms marketing flows for Shopify stores are reused here, which keeps the cost low and the results consistent with the rest of the build.

  • Sunset flows

    Subscribers who never engage receive a final message and are then removed to protect deliverability. You can switch this job on later without rebuilding anything, so Shopify stores can start with the core email and sms marketing flows work and grow when the time is right.

Which Shopify data the flows use and where each fact is the source of truth

Shopify stays the source of truth for customers and orders, and consent is read per channel.

Store objectFields we useDirectionSource of truth
CustomersEmail, phone, order count, tagsReadShopify
ConsentEmail and SMS marketing state, date, sourceRead before each messageShopify and your tools
OrdersStatus, items, delivery dateRead to start and end flowsShopify
ProductsTitle, image, replenishment intervalReadShopify
MessagesTemplate, channel, send time, resultWrittenYour email and text tools
Flow logCustomer, flow, step, reasonWrittenYour log

Access uses read permissions for customers and orders, and message tools receive only what each message needs.

Messaging edge cases we test before launch

These are the situations that most often turn a flow into a complaint.

  • Consent for one channel only

    A shopper who agreed to email never receives a text, and a shopper who withdrew from text keeps their email. We list the cases that matter most for email and sms marketing flows in your handover guide, so anyone on your team can understand how Shopify stores deals with them.

  • Quiet hours across time zones

    Delays are calculated in the recipient’s local time, and texts wait for the morning. A rule for this case can be tightened or relaxed in minutes in the rule table, without waiting for a rebuild or a new quote in the email and sms marketing flows build for Shopify stores.

  • A purchase mid-flow

    The journey ends at the paid order, and any scheduled message for that customer is cancelled. Handling the case early protects the margin and the reputation of Shopify stores, which is worth more than the hours it takes to write the rule in the email and sms marketing flows work.

  • Country-specific text rules

    Sending numbers, sender names and opt-in wording follow each country’s rules. We test this case before launch on your own records, so email and sms marketing flows for Shopify stores has met it before it meets a real customer on a busy day.

  • Spam complaint spikes

    A rise in complaints pauses the flow and raises an alert before the sender’s reputation suffers. When the case appears, the workflow follows a written rule and records the choice it made, so you can review it afterwards if you wish in the email and sms marketing flows build for Shopify stores.

  • Customers with several emails or phones

    Profiles are matched so one person is never counted or messaged twice. If a rule cannot settle the case safely, it goes to you with the record attached, and email and sms marketing flows for Shopify stores waits instead of guessing.

Two separate tools, a platform with both channels and a built journey layer compared

Two tools are flexible and uncoordinated, a single platform is simple and tied to its own features, and a built layer coordinates the tools you already pay for at a one-time fee.

Two separate toolsOne combined platformCheckout Loom build
One timeline across channels–✓✓
Consent read per channelPartly✓✓
Keeps the tools you already pay for✓–✓
Quiet hours in the recipient’s timePartlyPartly✓
Flows end on purchase everywherePartly✓✓
Cost patternTwo subscriptionsOne larger subscriptionOur flow build fee plus tool subscriptions

If a single platform already suits your volume and budget, we say so and build only the flows.

How Shopify email and text flows are built and what each part costs

We build inside the tools you already use wherever we can, and each part’s monthly cost is shown next to our fixed fee.

  • Shopify events and customer data

    Signup, order and delivery events and customer consent are read through narrow permissions. Everything this layer does for email and sms marketing flows is logged, so you can see what ran, when it ran and what it cost on any given week for Shopify stores.

  • Klaviyo, Mailchimp or Omnisend for email

    Flows are built inside the tool, and its published rate limits are respected when we send events in bulk. We test the layer on your own data before launch, so email and sms marketing flows for Shopify stores is proven on real records and not on tidy examples.

  • Postscript, Attentive or another text tool

    Text flows are built with registered numbers, opt-in wording and country rules applied. If the layer fails or changes its terms, the handover guide explains how to swap it, so Shopify stores is never stranded by one supplier in the email and sms marketing flows work.

  • Make, Zapier or n8n

    A thin workflow layer coordinates the two tools, so a message in one channel is known to the other. Its role is written in plain language in the handover guide, which means a new team member at Shopify stores can understand it in a few minutes in the email and sms marketing flows work.

  • A language model

    Drafts message variants in your voice for your approval, and never sends without it at first. The monthly price of this layer is written next to our fixed fee before you commit, so the true cost of running email and sms marketing flows for Shopify stores is clear from day one.

  • A deliverability check

    Domain authentication, unsubscribe headers and complaint rates are verified before volume is increased. You can replace this layer later with another tool, because the rules live in a table you own and are not locked inside any one product in the email and sms marketing flows build for Shopify stores.

How the flows stay safe for your sender reputation

Sender reputation takes months to build and days to damage, so the flows are built to be cautious.

  • Warm-up before volume

    New senders increase volume in steps while complaint and bounce rates are watched. When something goes wrong in email and sms marketing flows for Shopify stores, the failure is named, retried within safe limits and listed for you, instead of vanishing into a log nobody reads.

  • Complaint alerts

    A rise in complaints or unsubscribes pauses the flow and raises an alert. This safeguard runs on every batch and not only on a schedule, so a problem in email and sms marketing flows is caught before it can spread to the next record for Shopify stores.

  • List hygiene

    Bounces and inactive subscribers are suppressed on a schedule. Each alert names the rule, the record and the next step, which means you can fix the cause from the message alone without opening any tool in the email and sms marketing flows build for Shopify stores.

Consent, personal data and permissions in messaging flows

Messaging uses personal data, so we keep consent and access tight.

  • Consent before contact

    No message is queued without consent for that channel. Customer details are never used to train outside models, and drafts for Shopify stores are built only from the facts and records you supply in the email and sms marketing flows work.

  • Minimal data to each tool

    Each tool receives only the fields it needs for the message. We explain in plain words what each permission allows, so the person approving it for Shopify stores knows exactly what they are agreeing to in the email and sms marketing flows work.

  • Access you can revoke

    Connections are made with tokens created in your accounts. At the end of the engagement you receive a list of every connection that was made, so nothing stays open by accident in the email and sms marketing flows build for Shopify stores.

What you receive with your Shopify email and SMS flows

The build ends with running journeys and the written rules behind them.

  • Flow maps for welcome, cart, post-purchase and win-back journeys.
  • Written messages for each step in your brand voice, approved by you.
  • Consent rules for email and text kept separate.
  • Quiet hours and frequency caps in the recipient’s time.
  • Deliverability checks for your sending domain.
  • A flow log and a monthly report on revenue and complaints.
  • Text registration guidance for your countries.
  • A written guide that lets your team edit flows safely.
  • A month of written corrections after the journeys go live.

Verified client reviews and the safeguards behind our Shopify messaging builds

These are the unedited words of verified clients of the Checkout Loom team, followed by the safeguards each flow build includes.

  • 100%of messages pass a per-channel consent check.
  • 1shared timeline prevents two messages about the same event.
  • 30 daysof corrections follow the first live journeys.

Safeguards follow mailbox provider guidance and Shopify’s documentation and are confirmed again at build time.

I am genuinely impressed with the work the Checkout Loom team did on my AI and automation project. They are extremely professional, skilled, friendly and easy to work with, and I am delighted with the final result.

DavidUnited States
Verified

The Checkout Loom team built an automation that simplified my workflow and worked perfectly from day one. Communication was excellent, delivery was fast, and I would happily recommend the service.

RebeccaUnited States
Verified

They set up my automation remarkably fast and executed everything perfectly. Communication and service were top tier, so I could not be happier with the results and I highly recommend the Checkout Loom team.

AbbieGermany
Verified

The automation was set up in a clean and practical way by the Checkout Loom team. It saved me a lot of manual work and made the whole process much easier.

JanoUnited Kingdom
Verified

I highly recommend ordering from the Checkout Loom team. I had slow responses and poor communication with other providers, but this team was great and I am very happy with their service.

HarmetUnited States
Verified

I am a returning customer because my first AI automation workflow worked so well. Once again everything was built exactly as requested, and the whole process was reliable from start to finish.

WilliamUnited States
Verified

The determination and commitment to quality from the Checkout Loom team were clear from day one. They understood my requirements perfectly and completed everything with professionalism and care, and it is rare to find a team this dependable.

LorcanColombia
Verified

It was an excellent experience from start to finish, and the automation works reliably with everything configured properly. It is clear that the team has strong knowledge of automation, and I will definitely be returning for future work.

EllieUnited States
Verified

The team carefully investigated the problem, tested different scenarios and delivered a dependable solution. A duplicate contact issue had been causing problems for quite some time, and it is finally resolved.

RichardUnited States
Verified

How a Shopify flow build runs from list audit to monitored journeys

We look at your list and your sender setup before we write a message.

  1. 01

    Audit your lists and sending

    We check consent, list quality and domain authentication across your email and text tools. If this step shows a problem, we say so at once and propose the fix, and the date for email and sms marketing flows is moved in writing rather than quietly for Shopify stores.

  2. 02

    Map the journeys

    We draw the flows, their triggers, waits and end rules and agree them with you. Nothing in this step touches your live customers, so Shopify stores can review it calmly and ask for changes before anything goes public in the email and sms marketing flows work.

  3. 03

    Write the messages

    We draft every step in your voice and you approve each one. The step has a clear finish line, which means you always know whether the email and sms marketing flows work for Shopify stores is on time or running behind.

  4. 04

    Build and connect

    We build the flows in your tools and connect Shopify events with narrow access. Questions that arise here are answered in writing, so there is a record of every decision made about email and sms marketing flows for Shopify stores.

  5. 05

    Launch in steps

    We switch on one journey at a time and watch deliverability and complaints. We keep each step small enough to check, because large steps hide mistakes and make the email and sms marketing flows build harder to correct for Shopify stores.

  6. 06

    Hand over

    We deliver the guide and answer questions in writing for a month. At the end of this step you approve or ask for changes, and the next stage of email and sms marketing flows starts only after your reply for Shopify stores.

Estimate what coordinated flows could add to your monthly revenue

Enter your list size and the revenue per subscriber you earn today and the estimate shows what a lift from always-on flows could add, using figures you can change.

Email and text revenue each month today–
Extra revenue each month with flows–
Extra gross profit each year–

The estimate applies your chosen lift to list revenue, and the lift you reach depends on your list quality, your offers and your sending reputation.

AI email and SMS marketing flows for Shopify stores, questions answered in full

These are the questions Shopify owners ask before they order email and text flows.

What are AI email and SMS marketing flows for Shopify stores?

They are automated journeys that start from Shopify events, read email and text consent separately, choose the channel and the timing for each message, respect quiet hours and end when the customer buys.

Why keep email and text in one journey?

A shared timeline stops two messages about the same event, lets one channel step in when the other is not opened and keeps consent for each channel accurate in one place.

Do I need separate consent for text messages?

Yes, text consent is separate from email consent, Shopify records it per channel, and our flows read the correct field before every message, which also helps you meet text marketing rules.

Will my emails land in spam?

We check domain authentication, unsubscribe headers and complaint rates before increasing volume, because senders above roughly five thousand messages a day are expected to meet the mailbox providers’ requirements.

Which tools do you work with?

We build inside Klaviyo, Mailchimp, Omnisend, Postscript, Attentive and similar tools, and we reuse what you already pay for instead of asking you to switch.

How do quiet hours work?

Delays are calculated in the recipient’s local time, and a text that would arrive overnight waits for the morning, so nobody is woken by a marketing message.

Can the flows stop when someone buys?

Yes, every journey ends when the paid order appears and scheduled messages for that customer are cancelled, after which the post-purchase journey takes over.

Who writes the messages?

We draft them in your voice from your own pages and offers, and you approve every message before it is sent.

How long does a flow build take?

The core journeys are usually live in three to six weeks, and text registration and several markets can extend that to about eight weeks, with the date confirmed in writing after you order.

Give every Shopify customer one well-timed message at a time across email and text

Choose a plan in the pricing calculator and continue to checkout, or request a quote with your email tool, your text provider and your list size. We reply in writing within one working day with a confirmed start date and a short checklist, so the audit of your lists can begin.

  • Core flows from $1,890, paid once
  • Email and text consent never mixed
  • Quiet hours and sender rules built in