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Cookie policy

Checkout Loom cookie policy: the few cookies this site uses, and why

Checkout Loom cookie policy lists the cookies and similar technologies this site uses, with website cookies explained in plain words: what each category does, how long it lasts, which are essential and which are optional, and how to accept, decline, block or delete them, so that you stay in control of what is stored in your browser.

  • Essential cookies only by default
  • No advertising cookies
  • Easy to clear
A summary panel for the Cookie Policy showing its main sections.A summary panel for the Cookie Policy showing its main sections. COOKIES AT A GLANCEEssential cookiesAlways onPreference cookiesOptionalAnalytics cookiesConsent firstAdvertising cookiesNoneCross-site trackingNoneThreeCookie categoriesOptionalYoursAdvertisingNoneLight by design
At a glance

Cookies in short: a small number, grouped by purpose

We keep our use of cookies deliberately light. Here is how they divide before you read the detail, and each section below opens with its own one-sentence summary.

  • Essential cookies keep things working

    They keep forms secure, remember the choices you make while moving between pages and protect the site from abuse. The site cannot work properly without them, so we set them without asking.

  • Preference cookies remember choices

    They remember small choices, such as a display setting or a notice you closed, so you do not have to repeat them as you move around. You can remove them at any time.

  • Analytics cookies count visits

    Where the law asks for your consent first, we use them only after you agree. They tell us which pages help visitors and which confuse them, and the data is aggregated.

  • We do not use advertising cookies

    We do not run advertising networks on this site, we do not follow you across other websites and we do not build advertising profiles about you.

  • You are in control

    You can accept or decline optional cookies, change your mind at any time and remove every cookie in your browser settings whenever you like.

  • Ask us anything

    If a cookie is not listed here or something looks wrong, tell us through the contact form and a person will look into it and reply in writing.

The policy

Checkout Loom cookie policy, section by section

Use the contents list to jump to any part of the cookie policy. Every part begins with a summary in one sentence of plain words and then gives the detail that applies.

Last updated: 14 October 202613 sectionsPlain-English summary on every section

Cookie policy contents

01What cookies are

Cookies are small text files that a website stores in your browser so it can remember things between pages and visits.

Cookies are small files saved on your device when you visit a website. Some are needed for a site to work, some remember your choices and some measure how the site is used. Each cookie has a name, a value and a lifetime, and your browser sends it back to the site that set it on later visits.

We also use similar technologies, such as local storage and session storage in your browser, for the same purposes. In this policy, “cookies” covers all of them, and the controls described below work for each.

A cookie set by the site you are visiting is a first-party cookie, while a cookie set by another company whose feature appears on the page is a third-party cookie, and we explain both kinds below.

02The categories we use

We group cookies by purpose so you can see at a glance what each one is for and whether you can switch it off.

CategoryWhat it doesCan you switch it off?How long it lasts
EssentialKeeps forms secure, protects the site from abuse and remembers choices while you move between pages.No, because the site cannot work properly without them.The visit, or up to one day.
PreferencesRemembers small choices, such as a display setting or a notice you closed.Yes, and the site works the same without them.Up to twelve months.
AnalyticsCounts visits and shows which pages people read, in aggregate.Yes, and where the law requires it we wait for your consent first.Up to twenty-six months, in aggregated form.
AdvertisingNot used, because we run no advertising networks on this site.Not applicable.Not applicable.

03Essential cookies

These keep the site secure and working, and you cannot switch them off without breaking features.

  • Form security: A signed token that proves a form was loaded by a real visitor, which helps us block automated spam, and it lasts for the visit.
  • Page and selection memory: Remembers the options you chose on a service page while you move to the next step, so you do not have to start again, and it lasts for the session.
  • Site security: Helps us detect abuse and protect the site from attacks, and it lasts for the session or up to one day.

Because these cookies are strictly necessary for features you ask for, we do not ask for consent before setting them. If you block them in your browser, forms and service-page features may stop working.

04Preference cookies

These remember small choices you make so that the site feels consistent from page to page.

Where we remember a choice, for example a display setting or whether you closed a notice, we use a preference cookie or a local storage entry that lasts up to twelve months. You can remove it at any time in your browser settings, and the site keeps working without it.

We do not use preference cookies to learn who you are. They store the choice itself, such as “notice closed”, and nothing that identifies you.

05Analytics cookies

Where the law requires it, these are set only after you agree, and they help us improve the pages.

We use privacy-minded analytics to count visits, see which pages people read and find pages that confuse visitors. The data is aggregated and we do not use it to identify you or to follow you to other sites. Where the law requires your consent for analytics, we wait for it, and if you decline, the site works exactly the same.

We use what we learn to improve our pages and guides, for example by clarifying a section that many visitors leave. We do not sell analytics data and we do not share it with advertisers.

06Third-party services

A few providers set their own cookies when you use features they supply, and their own policies cover those cookies.

Some features come from other providers, such as the secure payment form at checkout, an optional spam-protection challenge on forms and embedded media. These providers may set their own cookies when you use the feature. Their cookies are covered by their own policies, and we choose providers that keep this to the minimum.

We do not allow providers to use cookies from this site for their own advertising, and we review the providers we use regularly. If you want to know which provider set a particular cookie, tell us the cookie’s name and the page and we will help you find out.

07How to control cookies

Use the choices we offer and the settings in your browser, and remember that blocking essential cookies may stop some features from working.

  • Use the choices we show when the law requires them, and change your mind at any time by clearing your cookies.
  • Use your browser settings: Every major browser lets you block or delete cookies. Look for the privacy or site data settings.
  • Clear site data for checkoutloom.com to remove everything the site has stored, so the next visit starts fresh.
  • Use private browsing if you want cookies to disappear when you close the window.
  • Send a do-not-track signal: Some browsers send a signal that asks sites not to track you, and we respect it for optional analytics.
  • Know the trade-off: Blocking essential cookies may stop forms and service-page features from working.

08Cookies and your personal data

Most cookies we use do not identify you, and the privacy policy explains the rest of what we do with personal data.

Many of the cookies we use do not contain personal data. Where a cookie or similar technology does involve personal data, the privacy policy explains why we use it, on what legal basis and how long we keep it, and how you can use your rights.

We do not use cookies to make decisions about you by automated means, and we do not combine cookie data with outside profiles.

09Changes to this policy

We update this page whenever we add or remove a cookie, and the date at the top shows when it last changed.

If we introduce a new kind of cookie, we update the lists above before we use it. If the change would need your consent under the law, we ask for it first. For anything else about how we use data, see our privacy policy.

10Consent and the law

Different places have different rules about cookies, and we apply the strictest sensible standard to everyone.

In the European Economic Area and the United Kingdom, rules such as the ePrivacy Directive, the GDPR and the UK Privacy and Electronic Communications Regulations generally require consent before a site stores or reads information on your device, unless that information is strictly necessary for a service you asked for. Consent has to be freely given, specific, informed and as easy to withdraw as to give.

In California and some other US states, privacy laws give residents the right to opt out of the sale or sharing of personal information and the right to use browser signals such as Global Privacy Control to do so. We do not sell or share personal information for advertising, and we treat a Global Privacy Control signal as an opt-out request anyway.

Because visitors come from everywhere, we apply the same approach to all of them: essential cookies without a prompt, optional cookies only with your agreement where the law asks for it, and nothing at all for advertising.

11A cookie in practice

Following one cookie from start to finish shows how little a well-behaved cookie does.

StepWhat happensWhat it means for you
1. You open a formThe site gives your browser a signed token that proves the form was loaded by a real visitor.The token is a random-looking code that does not contain your name or any detail about you.
2. You fill it inYour browser keeps the token for the length of the visit.Nothing is sent to anyone else, and the token is not used to follow you.
3. You send the formThe site checks that the token is genuine and has not expired, and then accepts your message.Automated spam that cannot present a valid token is rejected.
4. You close the browserThe token expires and your browser removes it.Nothing remains on your device after the visit.

12Children and cookies

This site is for businesses, and we do not knowingly collect information from children through cookies.

Checkout Loom is directed at business owners and working professionals. We do not knowingly use cookies to collect personal data from anyone under sixteen. If you think a child has used the site, tell us through the contact form and we will look into it.

13Contact

Ask us if a cookie is not listed or something looks wrong.

If you have a question about this policy or about a cookie you have found, use the contact form. A person reads every message and replies within one working day.

Our commitments

Six commitments behind this cookie policy

A cookie policy should be short, honest and easy to act on. These are the commitments we hold ourselves to.

  • We list what we use

    Every category of cookie the site uses is described in this policy, with its purpose and how long it lasts.

  • We keep optional cookies optional

    Preference and analytics cookies are your choice, and declining them changes nothing about what you can do on this site.

  • We never track you for advertising

    There are no advertising networks on this site, and we do not follow your activity on other websites.

  • We choose careful providers

    The few third-party features we use come from providers that keep cookies to the minimum and publish their own policies.

  • We keep lifetimes short

    Essential cookies last for the visit or a day, and optional ones are capped at the periods stated here.

  • We tell you when this changes

    We update this page before we introduce a new kind of cookie, and we ask for your consent first where the law requires it.

Browser controls

How to clear or block cookies in the main browsers

The menus change from time to time, so look for the privacy or site data settings, and use these paths as a guide.

BrowserWhere to lookWhat you can do
ChromeSettings, then Privacy and security, then Third-party cookies and Site settings.Block cookies, clear data for one site or clear everything.
SafariSettings or Preferences, then Privacy.Block all cookies, prevent cross-site tracking and remove website data.
FirefoxSettings, then Privacy and Security.Choose a protection level, manage data for one site or clear history.
EdgeSettings, then Cookies and site permissions.Block or allow cookies and delete site data.
Mobile browsersThe browser’s own settings, or your phone’s privacy settings.Clear history and website data, or use private browsing.

Browsers on shared devices keep cookies for everyone who uses the same profile, so clear your data if you are using a computer that other people can use.

Beyond cookies

Local storage and session storage, explained

Cookies are not the only way a site can remember something, so here is how the other methods work and how we use them.

TechnologyHow it worksHow we use it
CookieA small file the browser sends back to the site on each request.Form security tokens and, where you agree, aggregated analytics.
Session storageData kept in the browser tab until you close it, and never sent to the server automatically.Remembering your selections as you move between a service page and the next step.
Local storageData kept in the browser until you clear it, and never sent to the server automatically.Remembering a small choice, such as a notice you closed.

All three are covered by this policy, and the controls in your browser clear them together when you clear site data.

Lifetimes

How long each kind of cookie lasts

A short lifetime is a sign of a careful cookie, so here are the limits we hold ourselves to.

KindTypical lifetimeWhat happens when it ends
Form security tokenThe visit.The browser removes it when the visit ends, and a new one is issued for the next form.
Selection memoryThe session.It disappears when you close the tab or the browser.
Site securityThe session, or up to one day.It expires and is not renewed unless you visit again.
PreferenceUp to twelve months.It expires, and the site falls back to its default setting.
AnalyticsAggregated data for up to twenty-six months.The aggregated figures are deleted, and no individual profile exists to delete.
Good questions

Six questions worth asking any website about cookies

You do not need to be technical to judge a cookie policy. These questions work on any site, and we are happy to answer all six about ours.

  • Ask what each cookie does: A good policy names the purpose of every category, as this page does.
  • Ask which ones are optional: You should be able to say no to anything that is not strictly necessary.
  • Ask how long they last: Short lifetimes are better than permanent ones.
  • Ask who else can read them: Third-party cookies should be named and explained.
  • Ask whether anything is used for advertising: On this site the answer is no, because we run no advertising networks.
  • Ask how to take them back: You should be able to clear everything in a few clicks.
Questions

Common questions about cookies on this site

Ten short answers to what visitors ask about cookies. If yours is missing, ask it through the contact form and a person will reply to you within one working day.

Do I have to accept cookies?

You only have to accept essential cookies, because the site cannot work without them. Optional ones, such as analytics, are your choice, and declining them changes nothing about what you can do here.

Why does the site remember my selections?

It uses a session cookie or session storage so that your choices survive moving between a service page and the next step, and it disappears when the session ends.

Do you track me across other websites?

No, we do not run advertising networks or build profiles about your activity on other sites.

How do I delete cookies?

Open your browser’s privacy settings and clear site data for checkoutloom.com. The next time you visit, the site starts fresh.

Will blocking cookies break the site?

Blocking optional cookies changes nothing, while blocking essential cookies may stop forms and some service-page features from working.

Do you use cookies from advertisers?

No, we do not run advertising networks, and we do not allow providers to use cookies from this site for their own advertising.

Which cookies need my consent?

Where the law requires it, analytics cookies and anything else that is not strictly necessary wait for your consent, although essential cookies do not need it.

How long do cookies last?

Essential cookies last for the visit or up to one day, preference cookies up to twelve months and aggregated analytics data up to twenty-six months.

Where can I read about the rest of my data?

The privacy policy covers everything else we collect, why we collect it and how you can see or delete it.

Who do I ask about a cookie I do not recognise?

Use the contact form and tell us the cookie’s name and the page. A person will look into it and reply in writing.

Prefer to ask?

If a cookie is not listed or something looks wrong, tell us and a person will read your message and look into it straight away.

  • Essential cookies only by default
  • No advertising cookies
  • Easy to clear