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E commerce website automation

E commerce website automation that gives a Wix, Webflow or custom store the back office a platform would provide

E commerce website automation matters most for stores that are not on Shopify or WooCommerce, because a Wix, Squarespace, Webflow, headless or custom site can take a payment beautifully and then leave the order, the stock count, the confirmation email and the accounting entry to be done by hand. We connect your storefront to its payment provider, orders, stock, forms, email and reporting through signed webhooks and workflows with retries, duplicate protection and alerts, and we never rely on the customer’s browser returning to a thank-you page to confirm that an order exists.

  • Fixed price from $1,820, paid once
  • Orders confirmed by signed webhooks, not by redirects
  • Retries, alerts and a log on every step
A custom ecommerce site connected to its back office by webhooks.A custom ecommerce site connected to its back office by webhooks. Payment succeededSignature checkedOrder createdStock updatedEmail sentEntry loggedOrders untouched92%Hours saved a week11Webhooks verified
  • Platforms supportedWix, Squarespace, Webflow, Framer, headless and custom storefronts, with Stripe, PayPal and other providers behind them.
  • Typical storeSites with a good storefront and payment links or a basic cart, and orders, stock and emails handled by hand.
  • Systems joinedPayments, order records, inventory sheets or databases, email and SMS tools, helpdesks, shipping and accounting.
  • Sites coveredOne storefront per plan, with extra sites, payment providers and languages available as priced options.
  • Connection routesNative integrations where they exist, signed webhooks and the provider’s API where they do not, joined by n8n, Make or Zapier.
  • Live inThree to four weeks for the core back office and up to eight weeks for several systems and a custom backend.
The costly disconnect

Why non-platform ecommerce sites spend their days on manual order handling

A storefront built on Wix, Webflow or custom code can look better than a template shop, but it was designed to take a payment and not to run a business, so everything after the payment becomes a spreadsheet, an inbox and someone’s memory.

  • Orders confirmed by a redirect

    Many sites create the order when the buyer lands on a thank-you page, and a closed tab, a slow connection or a back button loses the order even though the payment succeeded. Left alone, this problem repeats with every order, which is why automation for e commerce website automation is built to handle it by rule and not by memory.

  • Duplicate and missing webhooks

    Payment providers send webhook events at least once and sometimes more, and Stripe retries failed deliveries for days, so a handler that is not idempotent creates duplicate orders or none. It is easy to overlook until a busy week exposes it, and by then the cost to e commerce website automation is already counted in refunds, hours or lost sales in the automation work.

  • Stock kept in a sheet

    Inventory held in a spreadsheet drifts from reality, and nothing stops the site selling an item that sold out an hour ago. The fix is not more effort but a better rule, and that is exactly what the automation build for e commerce website automation puts in place.

  • Emails sent by whoever remembers

    Confirmation, shipping and receipt emails depend on someone noticing the payment, which delays customers and invites status questions. Many owners only notice this problem when a customer complains, so catching it earlier is one of the quiet benefits of automation for e commerce website automation.

  • Forms that go nowhere useful

    Contact and quote forms land in an inbox with no ticket, no owner and no follow-up, so enquiries wait or are lost. Left alone, this problem repeats with every order, which is why automation for e commerce website automation is built to handle it by rule and not by memory.

  • No clear picture of sales

    Without an order table and a report, revenue, refunds and fees are reconstructed from the payment dashboard each month. It is easy to overlook until a busy week exposes it, and by then the cost to e commerce website automation is already counted in refunds, hours or lost sales in the automation work.

  • 3days is how long Stripe keeps retrying a failed live webhook delivery, which a handler must survive without duplicating work.
  • 1verified webhook is the only reliable proof of payment, whatever page the customer reaches afterwards.
  • 92%of orders on sites we connect are processed with no manual step once the workflows are tested.

Sources: Stripe webhook and event delivery documentation; PayPal webhook documentation; processing rates come from sites we have connected and are indicative.

What changes on your website once payments, orders and messages are connected

A signed payment event creates the order, updates stock, sends the right emails and feeds reporting, and failures raise alerts.

How the site runs today

  • Orders depend on a redirect page.
  • Webhook duplicates create double records.
  • Stock lives in a sheet.
  • Emails are sent by hand.
  • Forms land in an inbox.

How the site runs once connected

  • A verified payment webhook creates the order, whatever the customer does next.
  • Each event is keyed, so a repeat changes nothing.
  • Stock is updated on every order and checked before checkout.
  • Confirmation, shipping and receipt emails send themselves.
  • Forms become tickets with an owner and a follow-up.

What your sales report shows

  • No lost orders.
  • No double entries.
  • Accurate stock.
  • Timely emails.
  • A reliable record of sales.

What the back office does

  • Verifying payment webhooks and creating the order record.
  • Updating stock and blocking sales of sold-out items.
  • Sending confirmation, shipping and receipt emails.
  • Turning forms into tickets and quote requests with owners.
  • Writing orders, refunds and fees to a report or accounting entry.

What the owner still settles

  • Refunds, exceptions and disputes.
  • Pricing, stock decisions and supplier orders.
  • Custom quotes and special requests.
  • Wording of customer emails.
  • Which systems to connect next.

Which non-platform ecommerce sites gain most from website automation

If your site looks right and your admin does not, joining the two is usually the highest-return project available.

  • Wix, Squarespace and Webflow stores

    Site builders handle checkout but offer limited back-office logic, so workflows fill the gap. Owners in this position often say the biggest change is the time returned each week, and automation is built to deliver that first for e commerce website automation.

  • Headless and custom storefronts

    A custom front end needs an order backbone, and a set of workflows can be one without a full custom backend. This is the kind of situation where a fixed-price build is easier to justify than a monthly subscription for automation for e commerce website automation.

  • Stores selling a small catalogue

    A few dozen products need stock, orders and emails but not a full platform. We look at this situation in the audit and give e commerce website automation an honest view of whether the build is worth doing now or later in the automation work.

  • Service and product hybrids

    Sites that sell products and bookings or quotes join forms, payments and follow-ups in one flow. If this describes your business, the automation work for e commerce website automation is likely to pay back quickly, and we will tell you plainly if it will not.

  • Stores growing past a spreadsheet

    The first month with a hundred orders is when manual handling starts to cost real money. Owners in this position often say the biggest change is the time returned each week, and automation is built to deliver that first for e commerce website automation.

  • Stores considering a platform move

    Workflows can bridge the gap or make a later migration simpler. This is the kind of situation where a fixed-price build is easier to justify than a monthly subscription for automation for e commerce website automation.

The events that run the back office of a website store

Every action starts from a verified event, and each event has one handler and one log entry.

  • payment_intent.succeeded

    A payment succeeds

    The signed event creates the order record, whatever happens in the buyer’s browser. A short summary of how often this event occurs appears in the weekly report, giving e commerce website automation a clear view of how busy this part of the automation work is.

  • charge.refunded

    A refund is issued

    The order is marked refunded, stock is restored where appropriate and the accounting entry is reversed. Where the event depends on outside data, the data is checked for freshness first, because a stale figure is worse than no figure for automation for e commerce website automation.

  • form_submitted

    A form is submitted

    The enquiry becomes a ticket or a quote request with an owner and a due time. Each moment like this has its own rule, so automation for e commerce website automation behaves the same way every time and never has to guess what to do next.

  • stock_threshold

    Stock runs low

    A low-stock alert goes to you, and the site can hide or flag the item. The event is logged with the rule that handled it, which lets you check later exactly what automation did for e commerce website automation and why it did it.

  • shipment_created

    A shipment is created

    Tracking is attached to the order and the customer receives a shipping email. Because this trigger is handled separately from the others, a problem with it never delays the rest of the automation work for e commerce website automation.

  • webhook_failed

    A delivery fails

    The failure is retried within limits and then raised as an alert with the event and the reason. You decide how much of this runs without approval, and for e commerce website automation we usually begin with a review step until the first results look right in the automation work.

One payment followed from checkout to an order, a stock change and an email

This shows how a signed payment event runs the back office of a site that has no platform behind it.

  1. 01

    The buyer pays

    A customer pays on a Webflow site through Stripe Checkout and then closes the tab before the thank-you page loads. The step uses only the facts you supplied, so nothing in the automation result for e commerce website automation depends on guesses or on outside sources you did not approve.

  2. 02

    The webhook arrives

    Stripe sends a payment event to the endpoint, which verifies the signature and checks that the event ID has not been seen. Timing for this step is paced to the limits of your tools, so automation for e commerce website automation keeps running calmly even when volume is high.

  3. 03

    The order is created

    The workflow creates the order record with the items, the address and the payment reference, and assigns an order number. A check at the end of the step compares the result with the input, which catches the small mistakes that otherwise surface days later in the automation build for e commerce website automation.

  4. 04

    Stock is updated

    Quantities are reduced in the inventory table, and an item that has reached zero is flagged and hidden on the site. Because the steps are separate, a change to one of them, such as a new rule for e commerce website automation, does not disturb the others in the automation flow.

  5. 05

    Emails are sent

    The customer receives a confirmation, your fulfilment contact receives a packing request and the sale is written to the accounting sheet. The same step is repeated for every item in the batch, so the tenth record receives the same care as the first when automation runs for e commerce website automation.

  6. 06

    A failure is handled

    If the email service is down, the step retries on a schedule, the order still exists and an alert shows the pending email. Anything unusual at this point is flagged in plain words, which saves you from reading logs to understand what the automation work found for e commerce website automation.

Pricing

Price your e commerce website automation

Choose a plan, tell us your site builder and payment provider, and add any extras, and the total and live date update as you go.


Pick your planRequired

The plans differ by the number of systems joined and how much of the back office is built.

A verified payment webhook, an order table, stock updates and confirmation emails.

  • Signed payment webhook endpoint
  • Order and stock tables
  • Confirmation emails
  • Run log and alerts
  • Reconciliation of payments to orders
  • Back-office guide and thirty days of repairs

Adds forms as tickets, refunds and disputes, shipping emails and an accounting feed.

  • Everything in Core
  • Forms turned into tickets
  • Refund and dispute handling
  • Shipping emails with tracking
  • Accounting entries
  • Weekly sales report

Adds several systems, a custom backend or database, abandoned checkout follow-up and a quarterly review.

  • Everything in Back office
  • Up to five connected systems
  • Custom database or backend
  • Abandoned checkout follow-up
  • Second site or language
  • Quarterly review in writing

A headless storefront with its own backend, several sites or unusual payment flows. Describe your site and systems, and our written fixed quote follows the next working day.

What is your site built on?Required

The builder decides which events and forms are available.

Which payment provider do you use?Required

Each provider has its own events and signatures.

How soon do you need the back office live?Required

Standard keeps each plan’s listed timeline, and a quicker slot moves your build up the queue.

Optional extrasOptional

Each of these is an optional addition, and you can remove any of them from the order before you pay.

What e commerce website automation costs and what raises the price

Our fee is fixed and paid once, while workflow tools, databases and any hosting are billed by their own providers.

  • Systems to connect

    Each additional system, such as shipping, accounting or a CRM, adds an integration and tests. We explain this factor in the quote in plain words, because e commerce website automation should understand what drives the price before agreeing to anything in the automation work.

  • Catalogue and variants

    Many products and variants need a fuller stock model. Changes to this factor after the quote are handled as a written change, with its own price, and never as a hidden charge on automation for e commerce website automation.

  • Currencies and tax rules

    Several currencies or tax regimes add rules and checks. A smaller first build can leave this factor for later, and e commerce website automation can add it at a priced step once the first results are in in the automation work.

  • Custom backend work

    A custom backend or database needs more build and testing than a managed table. The tools around automation bill separately, and we estimate their monthly cost for this factor so your running cost is known as well as the build for e commerce website automation.

  • Quotes, bookings and forms

    Hybrid sites that sell services add forms, tickets and calendars. Owners who run automation for e commerce website automation often find this factor is the one that most changes the quote, which is why we ask about it first.

  • Reporting and accounting

    Detailed accounting entries and dashboards take extra build time. We check this factor against your real records during the audit, so the number in the quote comes from your data and not from a guess in the automation build for e commerce website automation.

Workflow tools, databases and hosting are billed by those providers.

Next step

Ready to price E Commerce Website Automation?

E commerce website automation connects a storefront that is not on Shopify or WooCommerce, such as a Wix, Squarespace, Webflow, headless or custom site, to its payments, orders, stock, forms and email through webhooks and workflows with retries, signatures and alerts, so the site behaves like a platform with a back office.

  • One fixed price from $1,820, paid once
  • Orders confirmed by signed webhooks
  • Retries, alerts and a log on every step

Three more website jobs the same back office can do

Once events, orders and stock exist as data, adjacent work follows easily.

  • Abandoned checkout follow-up

    A started but unpaid checkout creates a reminder with a link back, where consent allows it. The wording and the limits for this job come from the same rule table as the main automation work, so one change updates both for e commerce website automation.

  • Review and feedback requests

    A request follows delivery, with a private route for complaints. Teams that run automation for e commerce website automation usually add this once the first batch has settled, because by then the data behind it is already clean.

  • A weekly sales and fees report

    Orders, refunds and provider fees are summarised for you and your accountant. The extra job is measured against a simple before-and-after comparison, so e commerce website automation can see whether it was worth adding to the automation plan.

Which data the website back office reads and writes and where each fact is the source of truth

Without a platform, we define the order record ourselves, so every field has a clear owner.

Store objectFields we useDirectionSource of truth
PaymentsEvent ID, amount, status, referenceRead from webhooksPayment provider
OrdersNumber, items, address, statusCreated and updatedOrder table in your database or sheet
StockQuantity by product and variantUpdated on every orderInventory table
CustomersContact, consent, historyCreated and readCustomer table and email platform
FormsEnquiries, quotes, owner, statusCreated as ticketsHelpdesk or board
Run logEvent, steps, result, retriesWritten on every runAudit log

The order and stock tables can live in Airtable, Google Sheets, a hosted database or your own backend, and we pick the lightest option that is safe at your volume.

Edge cases in website automation that we test before launch

Payments and webhooks have well-known failure modes, so we reproduce each one before the site goes live.

  • Closed tab after payment

    The order is created from the webhook, so a closed tab or a failed redirect never loses a paid order. Handling the case early protects the margin and the reputation of e commerce website automation, which is worth more than the hours it takes to write the rule in the automation work.

  • Duplicate or out-of-order events

    Event IDs are stored and ordered, so repeats and late events cannot change an order wrongly. We test this case before launch on your own records, so automation for e commerce website automation has met it before it meets a real customer on a busy day.

  • Forged webhook requests

    Signatures are verified, and anything that fails verification is rejected and logged. When the case appears, the workflow follows a written rule and records the choice it made, so you can review it afterwards if you wish in the automation build for e commerce website automation.

  • Two buyers for the last item

    Stock is reserved at payment time, and the second payment is refunded or flagged by a rule. If a rule cannot settle the case safely, it goes to you with the record attached, and automation for e commerce website automation waits instead of guessing.

  • Currencies and taxes

    Amounts are stored in minor units with their currency, and tax lines follow the provider’s data. Cases like this are the reason the automation build for e commerce website automation includes a trial run, because a tidy example never shows them but real records do.

  • Partial refunds and disputes

    Partial refunds adjust the order and stock correctly, and disputes start an evidence workflow. Your answer to this case is added to the rule table, so the same situation is handled automatically the next time it appears for e commerce website automation in the automation work.

Manual handling, a site builder’s built-in tools and a built back office compared

Manual handling works at ten orders and breaks at a hundred, a site builder’s built-in tools cover the basics, and a built back office joins your payments, stock, emails and reporting with rules you control.

Manual handlingBuilder toolsCheckout Loom build
Order created from a verified payment–Partly✓
Stock updated on every order–Partly✓
Emails and tickets sent automatically–Partly✓
Retries, duplicate protection and alerts––✓
Your own rules and systems✓–✓
Cost patternYour timeIncluded in your planA single build fee plus workflow tool fees

We use the site builder’s native commerce features wherever they are enough and add only the back-office steps they cannot do.

How website automation is built and what each part costs

We choose the lightest safe set of tools and show the monthly cost of each beside our fixed fee.

  • Payment webhooks

    Stripe, PayPal or another provider’s signed webhooks received at an endpoint that verifies, de-duplicates and queues each event. We choose the lightest option that does the job for e commerce website automation, since a simpler layer means fewer things to maintain and fewer ways to fail in the automation work.

  • An order and stock store

    Airtable, Google Sheets, a hosted database such as Supabase or your own backend, chosen by volume and the need for transactions. If you already pay for something that covers this need, we use it, and we only add a new service when automation for e commerce website automation genuinely requires one.

  • Site builder connections

    Wix, Squarespace, Webflow or Framer forms, commerce events and CMS APIs, used where they exist. Access to this layer is granted from your own account and can be removed at any time, so you stay in control of the automation build for e commerce website automation.

  • Email and helpdesk

    Your email platform for confirmations and a helpdesk or board for forms and quotes. Its limits and prices are checked again at the start of each project, because tools change their plans, and e commerce website automation should not pay for last year’s terms in the automation work.

  • Accounting and reporting

    Entries to Xero, QuickBooks or a sheet, with fees and refunds recorded. Everything this layer does for automation is logged, so you can see what ran, when it ran and what it cost on any given week for e commerce website automation.

  • n8n, Make or Zapier

    The workflow layer that runs each step with retries, a log and alerts, chosen by volume and cost. We test the layer on your own data before launch, so automation for e commerce website automation is proven on real records and not on tidy examples.

How we keep a website back office reliable

Payments need exactness, so the back office is designed around verification and replay.

  • Signature verification

    Every webhook is verified before anything is done, and failures are rejected. The safeguard is tested during the trial batch by feeding it deliberately awkward records, so e commerce website automation sees how it behaves before real customers are involved in the automation work.

  • Idempotent handlers

    Each event is keyed so that processing it twice has the same effect as once. Everything the safeguard decides is written to the log with the reason, giving e commerce website automation a trail that is useful when someone asks what happened and why in the automation work.

  • Retries and queues

    Downstream failures retry on a schedule while the order stays safe in a queue. During the month of corrections after launch, any gap in this safeguard is fixed in writing and the fix is added to the handover guide in the automation build for e commerce website automation.

  • Alerts that name the event

    Each alert gives the event, the step and the cause. Reports on how often the safeguard fires show e commerce website automation whether the automation work is getting steadier or whether a rule needs attention.

  • Replay and reconciliation

    A nightly check compares payments with orders and flags any paid order that has no record. Because this protection is written as a rule and not as a habit, it keeps working when staff change or the business gets busier in the automation build for e commerce website automation.

  • Plain explanations after failures

    If an order is affected, the owner explains in writing what happened and the check that now prevents it. When something goes wrong in automation for e commerce website automation, the failure is named, retried within safe limits and listed for you, instead of vanishing into a log nobody reads.

Payment data, credentials and access in website automation

Payments and customer details demand care, so card data never touches our workflows and access is limited.

  • No card data handled

    Card numbers stay with the payment provider, and workflows hold only references, amounts and statuses. We keep no copy of your keys, records or customer details in systems that belong to us, and the handover guide shows you how to confirm that in the automation build for e commerce website automation.

  • Verified requests only

    Endpoints accept only signed events from the provider and reject anything else. Only the fields that automation needs are read, and only for as long as the task takes, which keeps the exposure for e commerce website automation as small as it can be.

  • Keys in your accounts

    Provider and tool keys sit in your accounts, with restricted keys where the provider offers them. Every access is logged in your own accounts, so you can see who or what touched a record and when, without asking us for a report in the automation build for e commerce website automation.

  • Minimal data in logs

    Logs hold identifiers and outcomes and avoid storing full customer details. If a key is ever lost, it can be replaced in minutes without rebuilding the automation work for e commerce website automation, because the rules do not depend on it.

  • Named access

    Only named people can change workflows or read the order table. The arrangement is reviewed at the end of the month of corrections, and any access that is no longer needed is removed in writing in the automation build for e commerce website automation.

  • Handover and removal

    You receive a list of every endpoint, table and key we created, and our own access is removed on the last day. Customer details are never used to train outside models, and drafts for e commerce website automation are built only from the facts and records you supply in the automation work.

What you receive with your e commerce website automation

Each plan ends with a working back office, a verified payment flow and the notes to run it.

  • A verified payment webhook endpoint that creates the order record.
  • An order table, a stock table and a customer table built for your volume.
  • Stock updates on every order and a sold-out flag for the site.
  • Confirmation, shipping and receipt emails sent automatically.
  • Forms turned into tickets or quote requests with owners.
  • Refund and dispute handling with order and stock adjustments.
  • A nightly reconciliation of payments against orders.
  • A run log, alerts and a short repair guide.
  • A month of corrections after the back office goes live.

Verified client reviews and the payment facts behind our website automation

The unedited words of verified clients of the Checkout Loom team appear below, followed by the payment facts our designs rely on.

  • 3 daysof Stripe webhook retries is the window our handlers are built to survive.
  • 0orders are created from a redirect alone, because only a verified event counts as proof of payment.
  • 30 daysof corrections follow launch so the back office settles before we step back.

Payment behaviour comes from Stripe and PayPal documentation and is confirmed again at build time.

I am genuinely impressed with the work the Checkout Loom team did on my AI and automation project. They are extremely professional, skilled, friendly and easy to work with, and I am delighted with the final result.

DavidUnited States
Verified

The Checkout Loom team built an automation that simplified my workflow and worked perfectly from day one. Communication was excellent, delivery was fast, and I would happily recommend the service.

RebeccaUnited States
Verified

They set up my automation remarkably fast and executed everything perfectly. Communication and service were top tier, so I could not be happier with the results and I highly recommend the Checkout Loom team.

AbbieGermany
Verified

The automation was set up in a clean and practical way by the Checkout Loom team. It saved me a lot of manual work and made the whole process much easier.

JanoUnited Kingdom
Verified

I highly recommend ordering from the Checkout Loom team. I had slow responses and poor communication with other providers, but this team was great and I am very happy with their service.

HarmetUnited States
Verified

I am a returning customer because my first AI automation workflow worked so well. Once again everything was built exactly as requested, and the whole process was reliable from start to finish.

WilliamUnited States
Verified

The determination and commitment to quality from the Checkout Loom team were clear from day one. They understood my requirements perfectly and completed everything with professionalism and care, and it is rare to find a team this dependable.

LorcanColombia
Verified

It was an excellent experience from start to finish, and the automation works reliably with everything configured properly. It is clear that the team has strong knowledge of automation, and I will definitely be returning for future work.

EllieUnited States
Verified

The team carefully investigated the problem, tested different scenarios and delivered a dependable solution. A duplicate contact issue had been causing problems for quite some time, and it is finally resolved.

RichardUnited States
Verified

How the website automation build runs from flow audit to a verified launch

We follow one real order through your site before we design anything, because every gap shows up in that journey.

  1. 01

    Follow an order by hand

    We place a test order and note every manual step from payment to dispatch, with the tool used and the time taken. Nothing in this step touches your live customers, so e commerce website automation can review it calmly and ask for changes before anything goes public in the automation work.

  2. 02

    Design the order record

    We agree the order, stock and customer tables, the events and the owner of each field. The step has a clear finish line, which means you always know whether the automation work for e commerce website automation is on time or running behind.

  3. 03

    Build the payment endpoint

    We build the signed webhook endpoint with de-duplication and test it with the provider’s test events. Questions that arise here are answered in writing, so there is a record of every decision made about automation for e commerce website automation.

  4. 04

    Connect stock, email and forms

    We build the stock, email, ticket and accounting steps and test failures in each. We keep each step small enough to check, because large steps hide mistakes and make the automation build harder to correct for e commerce website automation.

  5. 05

    Reconcile and launch

    We reconcile test payments with orders, switch the workflows on and watch the first live orders. At the end of this step you approve or ask for changes, and the next stage of automation starts only after your reply for e commerce website automation.

  6. 06

    Hand over

    You receive the guide, the log and a month of corrections, and we remove our access. The time this step takes depends on how quickly your records and answers arrive, and we tell e commerce website automation early what we need to keep moving in the automation work.

Estimate the hours a connected back office could return each week

Enter your orders and the manual steps each takes and the estimate shows the time released by the share the back office covers.

Manual hours each week today–
Hours saved each week–
Value of the time each year–

The estimate counts only order handling time and ignores lost orders and errors the verified webhook prevents, so the real return is higher.

E commerce website automation questions, answered in full

These are the questions owners of site-builder, headless and custom stores ask about webhooks, orders, stock and cost before they order website automation.

What is e commerce website automation?

It is the connection of a storefront that sits outside the big platforms to its payments, orders, stock, forms, email and reporting through signed webhooks and workflows, so that the site has the back office that a platform such as Shopify would provide.

Why can I not rely on the thank-you page to create orders?

Because a closed tab, a lost connection or a back button stops the redirect from completing even though the payment succeeded, and the only reliable proof of payment is the provider’s signed webhook, which we use to create every order.

Which site builders and providers do you support?

We work with Wix, Squarespace, Webflow, Framer, headless storefronts and custom code, and with Stripe, PayPal and other providers that send signed webhooks, with any gap quoted in writing.

Where will my orders and stock live?

In the lightest safe store for your volume, such as Airtable, Google Sheets or a hosted database, with a move to a fuller database when orders grow, and the tables are yours and exportable.

How do you prevent duplicate orders?

Each webhook event is keyed by its ID and checked before processing, so a repeated delivery has no effect, and a nightly reconciliation compares payments with orders to catch anything missing.

Can it handle refunds and disputes?

Yes, refund events adjust the order and restore stock where appropriate, and dispute events start an evidence workflow with the order, delivery and communication records.

Does it work for sites that sell services as well as products?

Yes, forms, quotes, bookings and deposits can feed the same order table, with follow-ups and reminders built on the same events.

Should I move to Shopify instead?

Sometimes, and we say so when it is cheaper over time. For many sites with a small catalogue or a custom front end, a connected back office is quicker and less costly than a migration, and it makes a later move easier.

When can the back office go live and what do you need from me?

The core back office is usually live in three to four weeks. We need access to your site builder, payment provider dashboard in test mode and email platform, a list of your manual steps and a few test orders, and we send a written checklist after you order.

What will workflow tools and databases cost me each month?

Our fee is charged once, while workflow tools, databases and any hosting are billed by their providers, and we give a monthly estimate for your order volume before you decide.

Give your website the back office it needs to run without manual order handling

Choose a plan in the pricing calculator and continue to checkout, or request a quote with your site address, your payment provider and a description of what you do by hand after each order. We reply in writing within one working day with a confirmed start date and a short checklist, so we can follow a test order through your site.

  • One fixed price from $1,820, paid once
  • Orders confirmed by signed webhooks
  • Retries, alerts and a log on every step